Refer to this list for the type of guarantee that corresponds to your product.
Content
General information
In principle, the manufacturer's warranty for your product covers all defects that were not caused by you and occur within the warranty period. In the technical data of the product, you will find the type of warranty that applies to your product (explained in more detail below).
If you have any questions about the exact warranty conditions of your device, you are also welcome to contact us by telephone or e-mail.
Bring In Service / Send-In Service
You contact the manufacturer directly (manufacturer support) and send them your device for repair. They will then send it back to you.
On-site service / swap service
You contact the manufacturer(manufacturer support) and they repair or replace the unit directly on site.
PickUp service
You contact the manufacturer directly(manufacturer support) and they arrange for the unit to be collected from you. After the repair, it will be returned to you.
Do you still have questions?
We are also happy to advise you personally - we look forward to your call or email! If you would prefer us to call you back free of charge, simply leave your contact details with us now.
